A notice about two Resource Centers.

Congress ended the replacement SNAP benefit program in December 2024. The best way to protect yourself against EBT theft is to call 1-888-328-2666 to change your PIN number before the start of each month.

Due to renovations the DSS Manchester office will be temporarily closed. A new temporary location opened Monday, Jan. 27 at 146 Hartford Road, Manchester. 

Wait times at the Waterbury Resource Center may be longer than usual due to renovations.

We are still open to serve you. For additional assistance you can also call 1-855-626-6632 or visit connect.ct.gov. We apologize for the inconvenience.

Why did my benefits stop?

Article
Read time: 6 minutes

If you have submitted your renewal online, via the mail, or in person, please log on or create account to view your case status, this will give you most recent up to date information regarding your case.

If you have not submitted the renewal, please use Renewal Tab to start the process and submitted verifications.

Need additional support? Call a Benefit Center and listen to prompts to speak to one of our First Touch operators who will provide account updates or issue forms.

General Information

Browse Categories

Related Articles