A notice about two Resource Centers.

Congress ended the replacement SNAP benefit program in December 2024. The best way to protect yourself against EBT theft is to call 1-888-328-2666 to change your PIN number before the start of each month.

Due to renovations the DSS Manchester office will be temporarily closed. A new temporary location opened Monday, Jan. 27 at 146 Hartford Road, Manchester. 

Wait times at the Waterbury Resource Center may be longer than usual due to renovations.

We are still open to serve you. For additional assistance you can also call 1-855-626-6632 or visit connect.ct.gov. We apologize for the inconvenience.

How do I order a replacement EBT card?

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Please note the process for requesting a replacement EBT card has changed.  Please call 1-855-6-CONNECT (1-855-626-6632) for a replacement EBT card.  Please listen carefully and select the option to check a connect EBT card balance or to replace a lost, stolen or damaged EBT card.  2-1-1 is no longer able to accept replacement EBT card requests.

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